General Information and FAQ

For More Information

• Contact the Group Sales Department
• Phone: 502.636.4400
• Fax: 502.636.4554
• Email: groupsales@kyderby.com
• Click here for general inquiry form

Prepare for Your Visit

These links are for Group Leaders and Guests who are planning to come to Churchill Downs and would like to know the specifics regarding the location they will be in like dress code, parking, special opportunities and so on.

• Jockey Club Suites 
• Millionaires Row 
• Stakes/Aristides Rooms 
• Skye Terrace 

FAQ - Frequently Asked Questions

Ticket Information

Oaks and Derby Day Corporate Hospitality is still available for 2008. Individual ticket pricing from $1,776 per person including admission for both Oaks and Derby, access to a private Marquee Chalet, full catering and full bar for both dates.

Special group plans are available for groups of 16 or more (12 for Jockey Club Suites or Reserved Box Seating, and 50 for Marquee Village (Derby Week Only)). Indoor seating is available in the Jockey Club Suites, the Finish Line Suite, Millionaires Row 4, and Millionaires Row 6. The Stakes Room, The Trophy Room, The Derby Room, The Oaks Room, and the Triple Crown Room are all available for private function rooms year round, minimum group size of 50.

For individual parties or groups smaller than 15, please click here (needs to link to visit us - ticket sales)

Tickets will be mailed when 100% of payment is received. Tickets are not mailed until 30 days before the group's race date.

Parking

Groups are encouraged to park, at no charge, in the Longfield Lot at Gate 12.
Motorcoaches should park in the Longfield Lot at Gate 12.
Motorcoaches should drop off and pick-up at Gate 17 by entering off 9th Street.
All groups may enter Churchill Downs through Gate 10, located off the Longfield Parking Lot or Gate 17, off Central Avenue. Guests to the Jockey Club Suites, Derby Room, Oaks Room, or Triple Crown Room my enter Gate 1, located next to the Kentucky Derby Museum, off Central Avenue.

Code Of Conduct

Management reserves the right to escort any group or individual from the Group Sales areas for inappropriate, abusive, or otherwise disruptive behavior by any member or members of a group. Refunds will not be made for conduct violations.

Dress Code

Guests visiting the Group Sales areas at Churchill Downs are expected to dress as they would when visiting a nice Louisville restaurant. The dress code for Jockey Club Suite, Finish Line Suite, Derby Room, Oak Room, Triple Crown Room, and/or Trophy Room patrons is Business Casual, no patrons will be admitted with jeans or sneakers. Please be sure to inform each member of your group about the dress code and the conduct code prior to their day at the races. Refunds will not be made for dress code or conduct code violations.

Guest Services

A member of the Guest Services team is always available to help guests find their way around the track, answer questions, and give helpful information. There is a Guest Services Desk located inside Gate 10 and the main Guest Services Center is located on the ground floor of the Clubhouse near the Paddock.

Plans and Payment

• A completed contract and 50% payment of the package must arrive at Churchill Downs' group sales office 2 weeks after contract is received.
• Payment may be made by check or charge. Visa is the preferred credit card of Churchill Downs. MasterCard and American Express are accepted.
• The number of people listed on a contract must reflect the count the group will guarantee for full payment. No Refunds For Decreases After A Contract Is Signed.
• Increases in the number of a group will be based on availability and must be pre-approved and ticketed by the Group Sales Department. Full payment due at time of increase on a non-refundable basis.
• Failure to make pre-payment per the above schedule may result in cancellation of the group's reservation.
• No refunds will be made for cancellations or decreases in the number of guests.
• No refunds or discounts will be made for guests not attending, "no-shows", on the day of the event.
• Churchill Downs is not responsible for lost or stolen tickets. Tickets are not refundable or exchangeable.
• Special arrangements such as PA system needs; delivery of floral centerpieces, display or giveaway items; or arrival of group coordinators prior to normally listed "Gates Open" time, must be made in advance through the Group Sales Department. Additional fees may apply.
• Groups are not permitted to bring their own food, alcohol, or other beverages onto the Churchill Downs.
• Balloons, candles, confetti, and glitter are not permitted on Churchill Downs' property.
• Group reservations are confirmed with a signed contract and the following policies must be followed to confirm a group's "Day at the Races"

Office Hours

• During Race Meets: Monday to Sunday (9 a.m. to 5 p.m.)
• During Off-Season: Monday to Friday (9 a.m. to 5 p.m.)

Department Staff

• Catherine Miller Delaney, Director of Group Sales & Marketing
• Jody Mumley, Group Sales Manager
• Tricia Sheridan, Group Sales Manager
• Pam Courvisier, Group Sales Manager
• Elizabeth Leis, Event Manager
• Kelly Raymer, Event Manager
• Erin Taylor, Event Manager
• Michelle Walkup, Event Manager
• Armine Olivas, Event Manager