700 Central Avenue
Louisville, KY 40208
Main phone: 502.636.4400
Toll Free: 800.283.3729
Guest comment cards and forms can be filled out at any of the Guest Services Booths or at any of the guest comment boxes located throughout the facility.
To contact the Churchill Downs Customer Service Center, please complete and submit the form below. Please be aware that during high volume times of the year it could take approximately 48 hours to receive a response. If you are unable to wait for a reply please call 502-636-4400 as opposed to completing the form.